WEBSITE CARE
Keep your business website useful.
ONE MANAGED PLAN · SCOPE AND CAPACITY AGREED FIRST
ONGOING WEBSITE CARE
01 · PAGES & CONTENT
Keep the details current.
Update service descriptions, opening hours, team details and customer-facing information when the business changes. I work from your approved facts and existing site.
For example: update a service page and remove an offer you no longer provide.
You receive a reviewable update and links to the completed work. New pages or larger changes are agreed before starting.
02 · PHONE USABILITY
Make the page comfortable to use.
I review the agreed pages on desktop and phone for readable text, sensible image crops, navigation and usable links. The aim is to make everyday tasks easier.
For example: fix a cramped service section or a button that is difficult to use on a phone.
Checks cover the agreed pages and journeys. A full accessibility audit, redesign or application build is a separate scope.
03 · CONTACT PATH
Help inquiries reach the right place.
I check contact information, booking links and the agreed inquiry route. Form testing is planned with you so test messages go to the intended place and can be identified.
For example: correct a broken contact link and confirm a clearly marked test inquiry is received.
A successful screen is only one part of the check. Receipt at the approved destination needs its own confirmation.
04 · CONTINUITY
Keep a clear record of the work.
We keep a practical list of priorities and a record of completed changes. Regular attention can catch old information and broken journeys before they stay unnoticed.
Your update shows the pages changed, the checks completed, open issues and the next priority.
We agree request handling, response expectations and update cadence in your plan. This is not a promise of unlimited changes or round-the-clock support.
PLATFORMS & RESPONSIBILITIES
Care for your pages, with clear technical ownership.
Before taking on a site, I confirm that its platform, access and requested work are a fit. Hosting, domain renewals, backups, restore testing, software updates, security monitoring and outages need a named owner and an explicit agreement. They are not automatically included. I do not promise 24-hour support or platform uptime. Migrations, payment integrations and major redesigns are scoped separately.
HOW WE START
01 · REVIEW
Free Revenue Opportunity Review
A written review and walkthrough to identify your priorities. You can use the recommendations yourself.
02 · AGREED SETUP
Get the right foundations in place
Agree the work, access, approvals and price. Initial repairs or setup are named before work starts.
03 · ONGOING MANAGEMENT
A managed plan that stays useful
Work through agreed priorities, check the changes and report progress. Channels, capacity and update cadence are part of the plan.
START WITH A FREE REVENUE OPPORTUNITY REVIEW
Request a Free Revenue Opportunity Review
FREE BY REQUEST · WRITTEN REPORT + WALKTHROUGH